This portfolio page contains a sampling of various types of my work, both in research and design. Where necessary, all client-identifying information has been removed. I can provide additional work examples upon request.
Research - Baseline Usability Test Report
This is an extensive report based on a usability test I completed for a government healthcare agency of their existing website, before we began working to change it. There were many issues with the agency's website, so the report is quite long. Baseline usability tests, along with ethnographic user interviews, are an extremely valuable part of designing a better user experience.
Research - Card Sort Test Report
This is a report based on a card sort I conducted at a different government agency. I used Optimal Sort (part of Optimal Workshop). A card sort is a user-centered design method that helps discern how users think about content and categories. Information gleaned from the card sort influences the information design process to help generate an overall information structure and inform navigation, menus, and labeling.
Design - Annotated Wireframes
This is a set of wireframes I created for a government regulatory agency, using Visio . The wireframes include detailed annotations.
Design - Website redesign
In 2009, I worked on a redesign of the CFTC.gov website. I gathered requirements and created wireframes showing the layout and interactions for the redesign, and worked with a graphic designer to achieve the final look and feel. (Note: the CFTC.gov website was redesigned again in 2017.)
Design - Prototype Demo
This is a high fidelity prototype/demonstration I created using only Photoshop and PowerPoint, because those were the only tools available to me at this company. I created all of the graphics using Photoshop, and put together the demonstration in PowerPoint. It was tough, but I think it's a good example of my adaptability (when other, better tools are not available). The client was Pressco, who developed intelligent vision inspection systems for the food and beverage container industry.
